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A sustainable approach for the management of air & ground movements of aircraft in respect with airport resident´s needs and expectations
Award category New solutions to complex challenges - a public sector citizen-centric, sustainable and fit for the future - european or national level +
Award type Diploma +
Award year 2019  +
Coordinates 49° 37' 35", 6° 12' 14"Latitude: 49.626391228016
Longitude: 6.2038421630859
Country Luxembourg +
EU membership EU member  +
Homepage  +
Keywords Sustainability  + , Environment  + , Air traffic control  + , Air traffic management  + , Airport  + , Infrastructure  + , Management of change  + , Management  + , Air and ground movements of aircraft  + , Airport resident's needs and expectations  +
Level of government National level +
Number of people 1-5  +
Organisation Administration de la navigation aérienne +
Organisation size >100  +
Sector Transport and infrastructure  +
Short english description ANA started already in 2014 with an open a
ANA started already in 2014 with an open and transparent approach in management to address the needs and expectations of citizens in the vicinity of the airport by involving residents through surveys and information sessions, in open discussions, listening in debates to resident complaints and asking for participation in the process of finding solutions for the problems identified. This innovative approach is part of the ´management of change´ process adopted in ANA and is based on the principles of organizational learning, active involvement of people, transparent sharing of information, participation in decision making and achieving acceptance and support for the decided course of action; both – internally with ANA personnel and externally with stakeholders and partners.
externally with stakeholders and partners.  +
Categories Projects
Language code
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en  +
Modification date
"Modification date" is a predefined property that corresponds to the date of the last modification of a subject and is provided by Semantic MediaWiki.
09:08:51, 9 March 2020  +
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