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Reorganisation of Judicial Offices in Italy: the Project of the Monza Court and the Redesign of Voluntary Jurisdiction

From EPSA - European Public Sector Award

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The Italian justice system is the most expensive in Europe: other citizens pay, on average, €69 for ‘services’ provided by the 165 Italian Courts, 220 suboffices and almost the same number of Prosecutor’s Offices. Costs are lower in other European countries: Sweden (€61), Spain (€56), France (€47) and the UK (€23). With regard to civil justice, in Italy the ratio of pending cases to the annual number of the new ones is more than 100%, whereas it varies from 10% to 40% in other countries. The economic impact of this slowness is estimated at an amount of around 1% of the GNP.

In 2009 the Minister of Public Authority, the Minister of Justice and the Regions agreed with the EU on the need for an interregional project called ‘Diffusion of Best Practices in Judicial Offices’, financed under the European Social Fund; 23 regional financial bids were prepared and assigned to 97 Judicial Offices taking part in the project. The Court of Monza is one of these. The project is based on the idea that exemplary projects can disseminate solutions and methods throughout the entire system, and enable the members of the Court to rely on their own capabilities and eventually operate without the help of consultants. Consultants from Fondazione Irso established a steering committee led by the President of the Court, the Chief Prosecutor and different teams. This group supported the participatory analysis and the:

  • design of new support systems such as a website, corporate social responsibility, Common Assessment Framework;
  • redesign of operations such as the reunification of Chancelleries and organisational support, training during digitalisation of penal processes;
  • analysis and redesign of single processes such as execution of bankruptcy processes, processes for drink driving, voluntary jurisdiction and others.

Among them, voluntary jurisdiction has been identified as an area of intervention with the potential to consolidate and develop the territory of ‘inter-institutional cooperative relations’, which is of great interest for the improvement and modernisation of services of justice.

Some results achieved through the project are: the elimination of backlog; the reduction of waiting time for citizens and lawyers; the elimination of trivial activities with a focus on more critical ones; increased cooperation among prosecutors, judges and clerks to improve processes; and increased confidence that change may happen also without new laws or additional resources.

Award info
Award category: weathering the storm. creative solutions in a time of crisis - supra-local and local level
Award type: nominee
Award year: 2013
Project type
Sector: Justice, police, human rights and security
Type of activity:
Keywords: Justice services, organisational change, voluntary jurisdiction, administration of support
Short English description: In 2009 the Minister of Public Authority, the Minister of Justice and the Regions agreed with the EU on the need for an interregional project called ‘Diffusion of Best Practices in Judicial Offices’, financed under the European Social Fund; 23 regional financial bids were prepared and assigned to 97 Judicial Offices taking part in the project. The Court of Monza is one of these.
Further information
Organisation: Court of Monza
Other applicants:
Homepage:
Level of government: local level
Size of organisation: >100
Number of people involved: >15
Country: Italy
EU membership: EU member
Language code: en
Start date:
End date:


Reorganisation of Judicial Offices in Italy: the Project of the Monza Court and the Redesign of Voluntary Jurisdiction (45.5850265, 9.277130299999953)
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