From EPSA - European Public Sector Award

Diploma winner

Short description of the project

The basic purpose of the e-VEM project is to provide a suitable electronic support for the future entrepreneur and enable him/her to start with business operations in the shortest time possible. The system has been operating since July 2005. The system brings high user satisfaction at civil servants ate one stop shop entry points and citizens. All procedures are available online or at physical entry points. Since the system has been implemented, we reached in average 26% trend of registration, 9% more existing sole traders and saving for citizens and public administration.

Current status and future steps for the project

The project has brought so significant impacts and positive effects that we have started with the project, conceptually same as for sole traders, for all forms of companies. The main objective of the new upgraded e-VEM system for companies is to enable, in the shortest possible time, a one-stop-shop registering of a company into the Court Register and carrying out of other formalities from 1st February 2008. The notarial authentification of the Partnership Agreement and of the Memorandum of Association for simple limited companied will be abolished. All procedures on the portal will be free of charge. The time for setting up a business will be reduced to 4 days. All supporting documents will be generated automatically. The system will offer an on-line opening of temporary transaction accounts (TRR) for companies. The system will provide online support to other procedures, such as: submission of tax data, identification for VAT purposes, registering employees and their family member into social insurance at the Health Insurance Institute of Slovenia (ZZZS), submission of data to the Employment Service (ZRSZ), submission of data to the Pension and Disability Insurance Institute (ZPIZ), submission of data to Chamber of Craft to obtain a craft permit. The system has all elements of interoperability and will be in 2008 upgraded into first paneuropean e-service, online registration of the company from abroad.

Lessons learned

The project could fail if there was no demand of assumption of personal responsibility in case of a failure of a project due to non cooperation of the involved institutions. Fast and efficient training of clerks was very important. Dedication to the project from all involved institutions in the system and strong leadership is crucial for a success.

Award info
Award category: scarce resources
Award type: diploma
Award year: 2007
Project type
Sector: cross-sectoral
Type of activity: business process re-engineering
Keywords: starting a business, one-stop-shop
Short English description: one stop shop for future entrepreneurs online
Further information
Organisation: Ministry of Public Administration of the Republic of Slovenia
Other applicants:
Level of government: national level
Size of organisation:
Number of people involved:
Country: Slovenia
EU membership: EU member
Language code: en
Start date: 2004/06/01
End date: 2005/07/31

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