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Award year

From EPSA - European Public Sector Award

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  • 2007

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'Malopolska 2020 - unlimited opportunities - unlimited debate' - regional public discussion on the malopolska region development strategy for 2011-2020 +2011  +
3
3000 Ambassadors for Road Safety +2013  +
A
A Root and Branch Reformation of a Organisation´s Business Model +2017  +
A Wealth of Ideas – IdéRiget +2015  +
A day 'Never to forget' +2009  +
A fair deal - Electronic charging orders +2011  +
A new deal for administrative leadership in the renewed flemish government administration +2009  +
A new planning, programming, control system of Pescara Province +2007  +
A process - oriented organisational chart: A new path, reflecting our daily business +2009  +
A small central european town in the storm of the economical depression +2011  +
A step change - Aberdeen city council's leadership for a low-carbon economy +2011  +
A.U.G.E +2009  +
ACCESS-Toulouse: Alliance for Children’s Citizenship and Education based on Social diversity towards Success +2017  +
ACT - ACT for competence in training +2011  +
AGMA Agency Staff Procurement Project +2007  +
ALF (Child Benefit without Application) +2015  +
ARHiNET +2011  +
ARPIA +2011  +
About People with People - Award for Local Democracy Support and Cooperation with NGOs +2007  +
Accréditation des services d'inspection de la direction générale de l'alimentation +2007  +
Achieving readiness for prompt recovery of orphan radioactive sources +2011  +
Action Programme for Large Families – Three Plus Family +2015  +
Action strategy +2009  +
Actions against economic crisis +2011  +
Administration of public funds allocated for environmental protection and water management using priority programmes +2011  +
Administrative Reform in Hungary: One-Stop-Shop Government Windows as the Initiation of Equal Access to Public Services +2015  +
Administrative consultation project +2009  +
Advanced techniques to provide efficient services to citizens in conditions of maximum security +2011  +
Agora +2009  +
Aida 2009 +2009  +
Air traffic service provider +2009  +
Airborne Laserscanning in den Ländern - Hochgenaue Geländemodelle für Umweltschutz und Raumordnung +2007  +
Alba Iulia Smart City 2018 +2017  +
Alise - Kommunal im CNC – Gemeinden - i–Services für BürgerInnen in Kärntner Gemeinden +2007  +
All in one - One-stop-shop for Citizens +2009  +
AlpCity +2007  +
Altena - eine Stadt für alle Generationen +2007  +
Ambient assisted living +2011  +
An administration for all - Strategic modernisation plan of the administration of castilla and leon 2008-2011 +2011  +
An innovative Anti Fraud System +2007  +
Analysis and reorganisation by processes +2011  +
Andalusian Health e-Library +2013  +
Angels & Dragons +2007  +
AntON-DigiKo Anträge Online NRW - Ausgabe von Chipkarten für den Einsatz im digitalen Kontrollgerät +2007  +
Application of the lean organisation principle in Treviso chamber of commerce +2009  +
Asker WelfareLab +2017  +
Atrium +2009  +
Aubau einer gemeinsamen Geodatenbasis zwischendem Land OÖ und den Gemeinden in OÖ (Einreichkategorie "Gemeinsam Handeln") +2007  +
Audio - internal audit for local government organisations +2011  +
Aufbau Buchungszentrum +2007  +
Aufbau der Geodateninfrastruktur Rheinland Pfalz - GeoPortal.rlp und WebGIS.rlp-CD +2007  +
Aufbau regionales Geodatencenter und operative Zusammenarbeit der Vermessungsämter Hornen und Thalwil +2007  +
Austrian Business Service Portal (BSP) +2013  +
Austrian nanotechnology action plan - stakeholder process +2011  +
Available Cinema +2015  +
B
B 19 neu Immenstadt - Kempten und Hochwasserschutz Obere Iller im Bereich des Seifener Beckens (nördlich von Immenstadt im Allgäu) +2007  +
BIS - Budget information system +2011  +
BQ-Portal – The Information Portal for Foreign Professional Qualifications +2015  +
BQC - Benchmarking quality circles for local public services +2011  +
Barcelona province - support for the internationalisation of local governments +2011  +
Becoming a single juridical entity +2009  +
Benchmark management of central government +2009  +
Benchmark policy +2009  +
Beratung der Geschäftsführung der Arbeitsgemeinschaften +2007  +
Bernradio - Swisscom maritime communication +2011  +
Best organisation (BEST) +2009  +
Best practice of alien procedure +2011  +
Better Place +2015  +
Better access to advance payments for the beneficiaries of the polish operational programme innovative economy 2007-2013 +2011  +
Better administrative service through electronic government +2011  +
Better and more in public administration +2009  +
Bewohner-Service – Beratung . Begegnung . Beteiligung +2007  +
Bibliotek 2007 / Library 2007 +2007  +
Birmingham city council business transformation programme +2011  +
BiscayTIK +2013  +
Bites Programme +2011  +
Blended learning in the selection and placement process +2011  +
Books on the way! The postal deIivery service by the public libraries of Graz +2009  +
Borger.dk MyPage - Joint development and reuse of key infrastructure components resulting in cost saving and a better, more personal, user experience +2011  +
Bouwen aan Brieven / Improving letters +2011  +
Brabo: Management by objectives +2009  +
Bridging the gap - Intermediate care service, county roscommon +2011  +
Briding the gap between biomedical science and public decision-making +2009  +
Bringing administration closer to citizen - Audiences' programme - The county council from your neighbourhood/village/house +2011  +
Bringing the Gothenburg and Lisbon principles to the attention of pupils in secondary education +2009  +
Budget citizens' forum +2011  +
Bulgarian Counter-Undervaluation Methodology +2017  +
Bureaucratic simplification of social assistance +2011  +
Bündnis für Familie Oberösterreich (Alliance for family) +2009  +
Bürgerhaushalt Berlin-Lichtenberg +2007  +
Büro für Zukunftsfragen, kurz Zukunftsbüro (ZuB) +2007  +
C
C!YOU-START-LEARNING@HAMBURG:Online self-assessment service to assist carrer orientation +2009  +
CH@UN: Web-basierte Plattform für verwaltungsweite Konsultation und Konsolidierung von offiziellen schweizerischen Positionen +2007  +
CKI - Coordination and information centre +2011  +
Calderoni online database framework +2009  +
Car tax payment service through internet banking and atm cash machines +2009  +
Celebrating the 9th may - National and European values +2011  +
Centralised system of acceptance, registration and investigation of consumer complaints +2009  +
Centre Services aux Citoyens +2007  +
Challenge-Driven Innovation – Societal Challenges as Growth Opportunities +2015  +
Change your attitude, everything will change! +2011  +
Change² - Achieving more together +2011  +
Check your local taxes +2009  +
Children's City - A multifunctional playing ground for children from Oradea and the neighbouring areas +2007  +
Cisternino 2020 +2009  +
Citizen Spot +2015  +
Citizen involvement for more effective decisions +2009  +
Citizen involvement in Ghent: Ledeberg leeft! +2009  +
Citizen services +2011  +
Civic alcohol forum (CAF) +2009  +
Civic rights and integration - understanding citizenship and exercise it fully +2011  +
Civil society involvement in the welcoming and integration of immigrants - The case of Portugal +2011  +
Clean neighbourhoods +2011  +
Client flow management +2009  +
Client's needs survey as a way to start a dialogue with citizens +2011  +
Climate for changes +2011  +
Climate-Proof Water Management: Social Dialogue and Regional Participation +2015  +
ClujNetworking4Europe +2007  +
Co-creating with Youngsters +2013  +
Collaboration in Catalonia in the field of e-government +2009  +
Collaborative budget 2.0 +2011  +
Collaborative governance with eCognocracy - design of public policies in cadrete +2011  +
Collaborative government and disabled citizens +2007  +
Cologne participatory budget +2009  +
Common identification and registration of Agriculturists and their lots +2007  +
Common shared system for purchasing telecommunications services to be provided at municipal level +2011  +
Community Social Services Plan for Otrokovicko (KPSS) +2007  +
Community alcohol partnership (CAP) +2009  +
Community counsellors +2009  +
Community planning of social services +2011  +
Community social services for adults with mental health problems +2007  +
Compensation for Sickness in Denmark (CSD) +2007  +
Complaint frot office for service quality +2009  +
Complex performance development at the mayor's office of Budapest 13th district +2009  +
Complex thermo-modernisation of education institutions buildings in radzionków gmina (Municipal commune) +2011  +
Concept Phone Book (PB) +2007  +
Conflicts between citizens and government: Towards a pro-aktive, solution-driven approach +2009  +
Construction of a non-drinking water network in viladecans +2011  +
Contactpunt Vlaamse Infolijn: integrated public information service for all +2007  +
Continuous educational track for public administration managers in Junta De Castilla Y León +2011  +
Continuous learning - leadership route +2009  +
Controlling der Infrastrukturfinanzierung der Schweizerischen Bundesbahnen SBB +2007  +
Cooperation between the headquarters of the state fire service in Malopolska the fire and rescue corps in Presov and the fire and rescue corps in Zilina +2009  +
Cooperation of craftsmen and merchants in assessment and collection of taxes +2009  +
Coordination Commission on Integrated Water Policy (CIW): pivot of the integrated water management in Flanders. +2007  +
Corporate flag state governance +2011  +
Court Audio Record Labelling System TIX +2017  +
Creating housing together +2011  +
Creating value through shared services +2011  +
Creation of new social infrastructure and Up-to-Date service system of slavutych under conditions of early shutdown of chernobyl NPP +2011  +
Crime Reduction Toolkit +2017  +
Criminal record service improvement +2009  +
Cross-border cooperation through the Pyrenees +2009  +
Cultural and organisational change in the mainstream of a meta-ethics approach +2009  +
Cultural heritage and museums - Moving towards gender perspective +2011  +
Culture and sports path kulps! +2009  +
Cyprus eProcurement total solution +2011  +
Cyprus price level monitoring project (PLMP) +2009  +
D
DISCIMUS +2013  +
DOCAP 2020 - Dortmund climate action programme 2020 +2011  +
Das Betriebsbuch-Qualitätsmanagement mit "Bordmitteln" +2007  +
Das Heerespersonalamt (HPA) als Kompetenzzentrum des operativen Personalmanagements des Bundesheeres +2007  +
Das Iserlohner Modell für Offene Ganztagsgrundschulen +2007  +
Das Salmshäuser Modell - Ein innovatives Ausbau- und Finanzierungskonzept für preisgünstigere Strassen +2007  +
Deaf Help +2017  +
Delivering better services for citizens through improved efficiency and collaboration +2011  +
Delivery of 112 rescue service by provincial headquaters of state fire service in poznan +2009  +
Delta business centre +2011  +
Dematerialisation of documents +2009  +
Demografischer Wandel als Herausforderung der Stadt Kassel +2007  +
Demographieforum Oberberg +2007  +
Demographiesensible Personalpolitik über Diversity Management +2007  +
Demographischer Wandel als Managementaufgabe auf Kreisebene +2007  +
Den demographischen Wandel steuern +2007  +
Design, development, implementation and management of the budget, financial and accounting information system of the french state +2009  +
Destination Barcelona +2017  +
Develop rural area in alba county - New steps towards good practices and sustainability +2011  +
Developing quality culture via self-evaluation and public accountability +2009  +
Development and implementation of electronic sick notes and maternity leave certificates managememt applicatin system +2011  +
Development and operation of international airports at Larnaka and Pafos +2009  +
Development and use of a new management system for the execution of major construction projects +2011  +
Development of Lifelong Learning Opportunities in Rural Areas +2015  +
Development of Wellbeing and Civil Safety in Municipalities +2013  +
Die Bleistiftspitzer von GESTERN spitzen am eBusiness (uBusiness) von MORGEN +2007  +
Die Nürtinger Formel - Good Governance in Nürtingen +2007  +
Die Schuldenbremse +2007  +
Die neue Dortmunder Planungskultur: Stadtentwicklung, Beteiligung, strategische Planung +2007  +
Die österreichische e-card als Bürgerkarte +2007  +
Dienstvereinbarung zur Vereinbarkeit von Familie und Beruf, zur Qualifizierung und zur Personalentwicklung +2007  +
Difain csa - Initial decrease of the current phenomena encountered in supervising children left home alone +2011  +
Digit 2.0 smart edition +2011  +
Digit Tribunale di Cremona +2007  +
Digital Justice +2017  +
Digital Pathology +2015  +
Digital Social House Harelbeke +2007  +
Digital services zone on cultural heritage +2011  +
Digital week in Ghent +2009  +
Digitale regio kortrijk +2011  +
Diyarbakir call centre pilot project +2011  +
Doganyurt District Rural and Urban Development Projects +2007  +
Domain-Transcending Standardisation with Standard Business Reporting (SBR) +2015  +
Doppelzentrum Wiesloch-Walldorf "gemeinsam gut" +2007  +
Dream School +2007  +
Dual delivery of the state of Vorarlberg and the communities of Vorarlberg +2009  +
Dyke House School - a school in the heart of its community +2007  +
Dyonipos (Dynamic ontology based integrated process optimisation) +2009  +
Dèmarche de dèveloppement local par les tic +2009  +
Développement Touristique: Grille d'activités: gérace méthodique, accomplie de produits et services touristique +2007  +
E
E-Government Program of the Belgian Social Security +2007  +
E-Rechnung +2007  +
E-Ticket within the Electronic City Card +2013  +
E-Transformation of Uskudar Municipality (eTUM) +2007  +
E-VEM – One stop shop system +2007  +
E-dibam project - A decisive step towards local eGovernment through efficiency and sustainability +2011  +
E-payment of taxes via finanzonline (Pay-Fon) +2009  +
E604 - Electronic request for TVA-identification and the suspension of TVA-identification +2007  +
ECO2 - Eco-efficient tampere 2020 +2011  +
ECOGPPxLA - Implementation of ecodesign in green public procurement of urban furniture for local authorities +2011  +
ECertificates service +2011  +
EDM Environment Austria +2013  +
EDischarges +2009  +
EGTC duero-douro +2011  +
EIncome +2007  +
EKool – internet based education information system +2007  +
ENORM-HESSEN +2007  +
EPrescribing in Estonia +2011  +
EPrior - The european eProcurement platform +2011  +
ERDF Helpdesk for Catalan business - ACC1Ó support service to comapnies beneficiaries of ERDF funding under the global grant +2011  +
ERDF102 - Energy smart authority +2011  +
ERP Software solution implementation +2011  +
ES + Vila real +2011  +
ESTAT +2007  +
ESchule24 +2007  +
ESignature application +2011  +
EU careers - Enhancing awareness and attractiveness of European public sector career opportunities +2011  +
Early intervention system in opole police +2011  +
Easy-Energy actions and systems for mediterranean local communities +2009  +
Eco Prefecture +2009  +
Eco campaign +2011  +
Eco school patrol +2011  +
Ecodiptera +2009  +
Economic Development Funding Strategy +2013  +
Economic support measures for the flemish soil remediation sector +2011  +
Economy based of knowledge +2007  +
Education, Internetdatenbank mit Lerninhalt zum Thema Verbraucherbildung +2007  +
Educational Campaign on Child's Rights +2007  +
Educational and Promotional Campaign: Bielsko-Biała Protects the Climate +2013  +
Educational and social services of maresme +2011  +
Effect-oriented steering and good governance - from subsidy recipients to service providers +2011  +
Effective management of Panevezys county police headquarters +2009  +
Effective rendering of disability establishment +2009  +
Effectiveness in healthcare - Computer system to manage the surgical process +2011  +
Egebjerg Demokratek +2011  +
Egosta (e-government stakeholder involvement) +2009  +
Einführung des Common Assessment Framework (CAF) mit anschliessend erfolgreicher EFQM-Zertifizierung +2007  +
Einführung einer Kosten- und Leistungsrechnung (KLR) und eines Auftragsmanagementsystems auf Basis von Standardsoftware bei der Bundesanstalt für Wasserbau (BAW) +2007  +
Einführung eines Vorgangsbearbeitungssystems zur Unterstützung der Laborinformationssysteme in der Kriminalwissenschaft auf einem DOMEA-basierten Dokumentenmanagement (DMS) +2007  +
Einführung eines integrierten Managementsystems an der Hauptabteilung für die Sicherheit der Kernanlagen (HSK) +2007  +
Einführung von Wissensmanagement an der Hauptabteilung für die Sicherheit der Kernanlagen (HSK) +2007  +
Elblag system of spatial information (ESSI) +2009  +
Electronic Document Management System (e-OAS) +2007  +
Electronic auctioning +2011  +
Electronic employee survey +2009  +
Electronic public administration +2009  +
Electronic public procurement platform in Albania +2011  +
Electronic public records +2011  +
Electronic services +2009  +
Elektronische Verpflichtungserklärung im Visaverfahren +2007  +
Elektronisches Urkundenarchiv, elektronische Urkundenvorlage und Einsicht in die Urkundensammlungen von Grundbuch und Firmenbuch +2007  +
Empowered IBD-patients needs less care and are doing better. +2007  +
Encaissement, par le centre d'encaissement du Trésor public de Lille (CEL), des recettes publiques payées par Titres Interbancaires de Paiement (TIP) ou par chèques +2007  +
Energy neighbourhoods +2009  +
English and French courses for public servants +2009  +
Enhancing collaboration and participation by adapting and implementing innovative tools in public participation projects of spatial planning in Flanders.) +2007  +
Enhancing the effective expenditure of public resources through increased transparency of public procurement and concession granting review procedures +2011  +
Ennis Innovate: Regional Innovation Centre +2013  +
Entwicklung der Seniorenarbeit in der Gemeinde Wardenburg +2007  +
Environmental Geographic Information System (GIS) of the Drama Regional Unit – The Application of a Decision Support System & Public Information Tool in the Greek Administration +2015  +
Environmental management programme in the vienna city administration +2011  +
Epractice.eu +2009  +
Epso development programme +2011  +
Equal opportunity funding policy - expert support for better use of structural funds by Roma in the field of housing +2009  +
Errichtung einer Notpassstelle am Flughafen Graz - Thalerhof +2007  +
Essener Konsens - offenes Netzwerk für kommunale Mehrzielprojekte +2007  +
Establishing a Document Office meeting international standards, reaching in a cost-effective way in the Mayor’s Office of Pesterzsébet Local government +2007  +
Establishing a decentralised system of managing learning in the Cyprus Civil Service +2007  +
Establishing the ´Good State´ in Hungary - Setting up the capital and county government offices and opening the government One-Stop-Shops +2011  +
Ethics in public services +2009  +
Eureforme - bottom - up leadership for reform and change management in the European commission over the last ten years +2009  +
Europe social lab - equal opportunities +2011  +
European Business Test Panel (EBTP) +2007  +
European chemical regions network +2009  +
European commission job screening +2011  +
European gen - Development of a normalised BPM expendient manager to adapt procedures to services directive in energy sector +2011  +
European networking of city twins Frankfurt (oder) and slubice +2009  +
European subject +2011  +
Eurotowns network, the medium sized cities network +2009  +
Evaluation of the county strategy concerning the speeding-up of the development of community public utility services +2009  +
Every Child Safe Forever (ECSF project) – The Development of Relentless Family Case Management and the End of Parole and Other Court Orders +2015  +
Exclusive office +2011  +
Experimenteller Wohnungsbau - Modellvorhaben "Wohnen in allen Lebensphasen" +2007  +
F
FLORIS programme: FLexible Organisation and Information System +2007  +
Facility management +2009  +
Facing the people - adaptation of administrative processes, depending on the expectations of society +2009  +
Fair play project - 1st business year +2011  +
Family matters +2011  +
Faster communication +2009  +
Federal Occupational Health Management +2017  +
Field lessons +2011  +
FinanzOnline 2007, die E-Government Plattform der Finanzverwaltung für Bürger und Unternehmen +2007  +
Finland's first renewable energy public swimming complex +2011  +
Firesafe use of buildings +2007  +
First cross-border urban ecology agency of the european union +2011  +
Flexibilisierungsklausel +2007  +
Flood-control reservoir of Kebele - Sustainable use of natural resources and environment protection in harmonization with high water prevention, protection and flood control. +2007  +
Flytta till Dalarna (Move to Dalarna) +2009  +
For Salaj - post-accesion project related meetings/presentations +2007  +
Fostering structured civil dialogue in Croatia +2011  +
FremKom – Future Competencies in Northern Jutland +2015  +
Fremfærd +2015  +
Friendship bridges 2008 +2009  +
From (RE) - organisation to the virtual secretariat +2009  +
From Settlement to Employment +2015  +
From a larboratory providing analytical services to a scientific centre supporting policies and responsive to society needs +2009  +
From bureaucracy to service provider +2009  +
From eGovernment to eGovernance in the Metropolitan Area of Bari +2017  +
From geodata to geodata services - New management tools for a cantonal government +2011  +
From planning to accountability - The Integrated circular system of the Territorial Governance +2007  +
Front desk +2009  +
Fundaciòn comunidad valenciana regiòn European +2009  +
Future managing classes +2009  +
Führen mit Zielen +2007  +
G
GL2011 +2011  +
GOTA2020 +2013  +
Galati local public administration +2009  +
Garda (Ireland's police service) youth crime, individual case management +2011  +
Gardens of Cascais +2017  +
Gdynia Civic Sector +2009  +
GeGIS (generic GIS) - Open Source GIS environment for the Flemish government +2007  +
Gemeinsam Handeln - Bürgernähe +2007  +
Gender mainstreaming happens in a town +2009  +
Gender mainstreaming in the Vienna city administration +2009  +
Gent 2020 +2009  +
Geo.admin.ch - The geoportal of the swiss confederation +2011  +
GeoCivit@s +2009  +
GeoPortal.rlp +2009  +
Gestion des autorisations de pratiquer en ligne +2007  +
Get informed, be aware and protect +2011  +
Get moving towards employment +2011  +
Gewerbe-online - An online Platform for all business license matters +2011  +
Global Find +2015  +
Global model of immigration and health - Building bridges to overcome barriers +2011  +
Good governance office / centro de buenas prácticas en la administración pública +2011  +
Governance plan of Cantabria 2008-2011 +2009  +
Grant fund for Ostròw Wielkopolski +2009  +
Greater Manchester Fire and Rescue Service “Changing Working Patterns” +2007  +
Green Deal Approach in the Netherlands +2015  +
Green Jobs Programme +2015  +
Green customs +2011  +
GreenEvo: Green Technology Accelerator +2013  +
Growth-oriented economy development programme of békés county (NGP) +2011  +
Gründung der österreichischen Agentur für europäische Integration und wirtschaftliche Entwicklung (AEI) und Ausbau der Agentur zur bundesweiten Plattform für die Abwicklung internationaler Förderprojekte +2007  +
Guichet.lu +2009  +
H
HINTERLAND +2007  +
HLS - Hospital Logistics System +2007  +
HSD Campus and HSD Development Fund +2015  +
Haus des lebenslangen lernens, campus dreieich (House of lifelong learning) +2009  +
Haushaltssanierungsprozess 2003-2007 +2007  +
Heerenveen model +2007  +
Heroes and stories from salaj +2011  +
High technology at low cost in the management of cap subsidies in catalonia +2011  +
Home Debt Intermediation Service +2015  +
Home Refurbishment Programme +2015  +
Home care social services for the elderly +2007  +
Home caretakers network for elderly persons +2009  +
Hospital logistics system (HLS) - Imporvement of processes and layouts +2009  +
How did the public administration of popesti succeed in delivering services to citizens in this period? +2011  +
Human Resource Management as a leading programme to obtain better performance from employees in order to achieve organisation goals in a more cost-effective way +2007  +
Human resource management – way to total quality +2007  +
I
I reggiani per esempio / people from reggio emilia, for example +2011  +
ICT Shared Services Client Dashboard +2007  +
ICT-Contract 2003 +2007  +
ID-card-based electronic ticketing system in public transport "ID ticket" (electronic payment collection and ticket validation) +2007  +
IDEE 2015 - Strategischer Entwicklungsplan der Stadt Bozen +2007  +
IEC-SME +2009  +
ILUPub - Public lighting energy efficiency +2011  +
INTAV-INTECO accessibility validator +2009  +
INTECO web messenger +2009  +
IP-Centrex telephone solution +2011  +
IPEMA® - Integrated personnel management system for the entire state administration of rhineland-palatinate +2011  +
IPP - It supported decision-making procedure project +2011  +
ISAC, an intelligent online information and referral service +2011  +
ISAC-TERRASSE: A solution for local entities in Europe +2009  +
ISSEO +2011  +
ITIC - IT Infrastructure consolidation +2011  +
Iasi municipal district centres project +2011  +
Iceberg model for enforcement of environmental legislation - Drinking water case study +2011  +
Il Trovatore +2009  +
Illingen2030 - Projekt Zukunft +2007  +
Im Alter zu Hause leben - im Rhein-Hunsrück-Kreis +2007  +
Implementation of a prototypical electronic file on the basis of a service oriented architecture (SOA) +2009  +
Implementation of improvments facilitating customer service in the passport department +2009  +
Improved Customer-Oriented Policing in an Age of Austerity +2015  +
Improvement of of alytus college through modernisation and improvement of studies infrastructure +2009  +
Improvements of governance +2011  +
Improvements of the income-tax return system +2007  +
Improving Administrative Quality: Merging of the Districts of Judenburg and Knittelfeld +2013  +
Improving Police Visibility and Effectiveness via Mobile Data +2007  +
Improving communication with citizens through CAF-BASED SELF-ASSESSMENTS (LCD) +2009  +
Improving migrant access to health care services +2009  +
Improving performance of civil servants +2009  +
Improving quality in the Bulgarian public administration +2009  +
InAxis +2007  +
Income support for workers of companies in difficulty +2011  +
Increase of investment attractiveness +2009  +
Increase of the allocation for the action 4.4 of the polish operational programme innovative economy as a ministry of economy' response to negative trends in the economy in the period 2008-2009 +2011  +
Increasing the concerned parties satisfaction from tax services by establishing strategic partnership +2009  +
Individual auction of applications for support (Dutch WMO) +2009  +
Individual auction of mobility - Disability aids and household support +2011  +
Information and communication technology projects +2011  +
Information campaign of the civil servants on Romania´s accession to the EU, 2006 +2009  +
Informationssystem der öffentlichen Aufträge und Arbeiten der Autonomen Provinz Bozen +2007  +
Innovation in acquisition, development and distribution of digital learning resources +2011  +
Innovation management office - im office +2009  +
Innovationsbörse - innovative Strategien & umfassendes Service für die Kärntner Gemeinden +2007  +
Innovation’s and changing process in the potential of tax offices thanks to the activity of Benchmarking – Benchlearning Group CAF +2007  +
Innovative balance sheet & report for public administration +2009  +
Inovant +2009  +
Inspired by bussiness +2009  +
Integrated System of Exchanging Municipal Flats in Gdańsk +2013  +
Integrated care for geriatric patients +2011  +
Integrated evaluation function +2009  +
Integrated online portal for SMEs +2009  +
Integrated parthways to aktive social and economic Inclusion: Aktion plan social city Dortmund +2009  +
Integrated performance and quality management system +2009  +
Integrated sustainability management Ludwigsburg +2011  +
Integrated waste management system in cluj county +2011  +
Integration of the official Romanian statistics into the European Statistical System +2007  +
Integriertes Performance Management im Bundesministerium für Finanzen +2007  +
Integriertes und marktorientiertes Immobilien- und Facility Management für die Landeshauptstadt Dresden (LHD) +2007  +
InterMediation Platform: Data Query and Verification Services and SCSPv3 Portfolio +2013  +
Interactive statistical pocketbook 2008 +2009  +
Intercomunic@ +2011  +
Introduction of Strategic Planning System in Latvia: the State Chancellery's case. From medium term priorities to overall and individual performance measurement. +2007  +
Introduction of a centralised automated information system for an eDocument flow in the ministry of interior +2011  +
Introduction of new forms for providing administrative services to citizens and business +2009  +
Iperbole Wireless www.comune.bologna.it/wireless +2007  +
Issuing certificates. Quality of service improvement +2009  +
IssySpots +2011  +
It's all about kids - PPP for a school campus +2011  +
J
Joint commission of territorial and economic self-government +2009  +
Judicial telematic notification programme +2009  +
Jugend-OK +2007  +
Jugendfachstelle Lyss und Umgebung, kurz JFS +2007  +
Junior personnel promotion in BMSA +2009  +
Justice 3.0 / eJustice +2015  +
K
KEP - Knowledge-based economy project +2011  +
KFZ - online (online vehicle registration) +2009  +
KUSS: Kassenuniversalschnittstelle mit service-orientierter Architektur (SOA) +2007  +
Kafka.be +2007  +
Kantonaler Datenmarkt +2007  +
Kaufbeuren - aktiv +2009  +
KiBiZ.WEB +2009  +
Kinder entdecken die Welt der Schrift und Zeichen (KeSZ) +2007  +
Kinder in die Mitte - Miteinander der Generationen (KiM) +2007  +
Klima: Aktive mobil +2009  +
Klima:aktiv - Going Green: Buildings, mobility, energy efficiency, renewable energies! +2011  +
Knowledge management experience and communities of practice network +2009  +
Kollaborations-Plattform für die Gebietskörperschaften Neu Wulmstorf - Landkreis Harburg - Seevetal +2007  +
Kommunale Seniorenarbeit +2007  +
Kooperation zwischen der Stadt Köln, der Bundesstadt Bonn und der Stadt Leverkusen auf dem Gebiet von Call-Center-Leistungen +2007  +
Kooperatives System der österreichischen Erwachsenenbildung zur Professionalisierung und Qualitätsentwicklung am Bundesinstitut für Erwachsenenbildung - bifeb +2007  +
Kulturverket: “Kids tell pros what to do” +2007  +
Kümmern statt Kummer - Alter hat Zukunft +2007  +
L
LGBT-Friendly Ljubljana +2015  +
LILA - Change management: New leadership principles and implementation approaches +2009  +
LOTS +2013  +
La politique de diversité et non-discrimination et les actions qui en découlent. +2007  +
Laboratories and workshops of the department of mechanical engineering and materials science and engineering of the cyprus university of technology +2011  +
Language and mathematics in motion +2011  +
Lappeenranta contract +2009  +
Latvia’s e-index +2015  +
Learning with pleasure in the castle of knowledge +2009  +
Lebensland Kärnten +2011  +
Library 10 & meeting point +2009  +
Librodigital +2013  +
Licences for making alterations to public areas and enforcing compliance with rules, ICT & processes. +2007  +
Life lessons +2011  +
Life-cycle cost model 'New construction of St. Poelten university of applied sciences' +2009  +
Linea Amica - Friendly line +2011  +
Lippe 2020 – Gemeinsam in die Zukunft +2007  +
Listening to the patients voice: the new generation of satisfaction surveys towards internal benchmarking and the new system for handling patients complaints. +2007  +
Little bird - Introduction of an interactive search-, allocation and administrative procedure for child care services +2011  +
Living with Cancer +2013  +
Local Human Rights in Utrecht – Empowering a Local Network with Global Value +2015  +
Local Telecare Service of the Barcelona Provincial Council and the Municipalities of the Barcelona Province +2013  +
Local accountability for kyoto goals +2011  +
Local action plan for simplification of the administration of companies +2009  +
Local government network for international cooperation +2009  +