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'Malopolska 2020 - unlimited opportunities - unlimited debate' - regional public discussion on the malopolska region development strategy for 2011-2020 +Opening up the public sector  +
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3000 Ambassadors for Road Safety +Weathering the storm. creative solutions in a time of crisis - european and national level  +
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A Root and Branch Reformation of a Organisation´s Business Model +New solutions to complex challenges - regional level  +
A Wealth of Ideas – IdéRiget +The public sector as partner for a better society - european, national and regional level  +
A day 'Never to forget' +Citizen involvement  +
A fair deal - Electronic charging orders +Smart public service delivery  +
A new deal for administrative leadership in the renewed flemish government administration +Leadership and change  +
A new planning, programming, control system of Pescara Province +Scarce resources  +
A process - oriented organisational chart: A new path, reflecting our daily business +Leadership and change  +
A small central european town in the storm of the economical depression +Smart public service delivery  +
A step change - Aberdeen city council's leadership for a low-carbon economy +Going green  +
A.U.G.E +Leadership and change  +
ACCESS-Toulouse: Alliance for Children’s Citizenship and Education based on Social diversity towards Success +New solutions to complex challenges - supra-local and local level  +
ACT - ACT for competence in training +Smart public service delivery  +
AGMA Agency Staff Procurement Project +Scarce resources  +
ALF (Child Benefit without Application) +The public sector as partner for a better society - european, national and regional level  +
ARHiNET +Opening up the public sector  +
ARPIA +Going green  +
About People with People - Award for Local Democracy Support and Cooperation with NGOs +Collaborative governance  +
Accréditation des services d'inspection de la direction générale de l'alimentation +Scarce resources  +
Achieving readiness for prompt recovery of orphan radioactive sources +Going green  +
Action Programme for Large Families – Three Plus Family +The public sector as partner for a better society - supra-local and local level  +
Action strategy +Partnership working  +
Actions against economic crisis +Opening up the public sector  +
Administration of public funds allocated for environmental protection and water management using priority programmes +Going green  +
Administrative Reform in Hungary: One-Stop-Shop Government Windows as the Initiation of Equal Access to Public Services +The public sector as partner for a better society - european, national and regional level  +
Administrative consultation project +Public service delivery  +
Advanced techniques to provide efficient services to citizens in conditions of maximum security +Smart public service delivery  +
Agora +Citizen involvement  +
Aida 2009 +Public service delivery  +
Air traffic service provider +Public service delivery  +
Airborne Laserscanning in den Ländern - Hochgenaue Geländemodelle für Umweltschutz und Raumordnung +Scarce resources  +
Alba Iulia Smart City 2018 +New solutions to complex challenges - supra-local and local level  +
Alise - Kommunal im CNC – Gemeinden - i–Services für BürgerInnen in Kärntner Gemeinden +Collaborative governance  +
All in one - One-stop-shop for Citizens +Public service delivery  +
AlpCity +Collaborative governance  +
Altena - eine Stadt für alle Generationen +Demographic change  +
Ambient assisted living +Smart public service delivery  +
An administration for all - Strategic modernisation plan of the administration of castilla and leon 2008-2011 +Opening up the public sector  +
An innovative Anti Fraud System +Collaborative governance  +
Analysis and reorganisation by processes +Opening up the public sector  +
Andalusian Health e-Library +Weathering the storm. creative solutions in a time of crisis - regional level  +
Angels & Dragons +Scarce resources  +
AntON-DigiKo Anträge Online NRW - Ausgabe von Chipkarten für den Einsatz im digitalen Kontrollgerät +Scarce resources  +
Application of the lean organisation principle in Treviso chamber of commerce +Public service delivery  +
Asker WelfareLab +New solutions to complex challenges - supra-local and local level  +
Atrium +Partnership working  +
Aubau einer gemeinsamen Geodatenbasis zwischendem Land OÖ und den Gemeinden in OÖ (Einreichkategorie "Gemeinsam Handeln") +Collaborative governance  +
Audio - internal audit for local government organisations +Smart public service delivery  +
Aufbau Buchungszentrum +Scarce resources  +
Aufbau der Geodateninfrastruktur Rheinland Pfalz - GeoPortal.rlp und WebGIS.rlp-CD +Collaborative governance  +
Aufbau regionales Geodatencenter und operative Zusammenarbeit der Vermessungsämter Hornen und Thalwil +Collaborative governance  +
Austrian Business Service Portal (BSP) +Weathering the storm. creative solutions in a time of crisis - european and national level  +
Austrian nanotechnology action plan - stakeholder process +Opening up the public sector  +
Available Cinema +The public sector as partner for a better society - european, national and regional level  +
B
B 19 neu Immenstadt - Kempten und Hochwasserschutz Obere Iller im Bereich des Seifener Beckens (nördlich von Immenstadt im Allgäu) +Collaborative governance  +
BIS - Budget information system +Smart public service delivery  +
BQ-Portal – The Information Portal for Foreign Professional Qualifications +The public sector as partner for a better society - european, national and regional level  +
BQC - Benchmarking quality circles for local public services +Smart public service delivery  +
Barcelona province - support for the internationalisation of local governments +Smart public service delivery  +
Becoming a single juridical entity +Public service delivery  +
Benchmark management of central government +Public service delivery  +
Benchmark policy +Public service delivery  +
Beratung der Geschäftsführung der Arbeitsgemeinschaften +Scarce resources  +
Bernradio - Swisscom maritime communication +Opening up the public sector  +
Best organisation (BEST) +Leadership and change  +
Best practice of alien procedure +Smart public service delivery  +
Better Place +The public sector as partner for a better society - supra-local and local level  +
Better access to advance payments for the beneficiaries of the polish operational programme innovative economy 2007-2013 +Smart public service delivery  +
Better administrative service through electronic government +Smart public service delivery  +
Better and more in public administration +Citizen involvement  +
Bewohner-Service – Beratung . Begegnung . Beteiligung +Demographic change  +
Bibliotek 2007 / Library 2007 +Scarce resources  +
Birmingham city council business transformation programme +Smart public service delivery  +
BiscayTIK +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Bites Programme +Going green  +
Blended learning in the selection and placement process +Smart public service delivery  +
Books on the way! The postal deIivery service by the public libraries of Graz +Public service delivery  +
Borger.dk MyPage - Joint development and reuse of key infrastructure components resulting in cost saving and a better, more personal, user experience +Smart public service delivery  +
Bouwen aan Brieven / Improving letters +Opening up the public sector  +
Brabo: Management by objectives +Leadership and change  +
Bridging the gap - Intermediate care service, county roscommon +Opening up the public sector  +
Briding the gap between biomedical science and public decision-making +Public service delivery  +
Bringing administration closer to citizen - Audiences' programme - The county council from your neighbourhood/village/house +Opening up the public sector  +
Bringing the Gothenburg and Lisbon principles to the attention of pupils in secondary education +Citizen involvement  +
Budget citizens' forum +Opening up the public sector  +
Bulgarian Counter-Undervaluation Methodology +New solutions to complex challenges - european or national level  +
Bureaucratic simplification of social assistance +Smart public service delivery  +
Bündnis für Familie Oberösterreich (Alliance for family) +Partnership working  +
Bürgerhaushalt Berlin-Lichtenberg +Scarce resources  +
Büro für Zukunftsfragen, kurz Zukunftsbüro (ZuB) +Collaborative governance  +
C
C!YOU-START-LEARNING@HAMBURG:Online self-assessment service to assist carrer orientation +Public service delivery  +
CH@UN: Web-basierte Plattform für verwaltungsweite Konsultation und Konsolidierung von offiziellen schweizerischen Positionen +Scarce resources  +
CKI - Coordination and information centre +Smart public service delivery  +
Calderoni online database framework +Citizen involvement  +
Car tax payment service through internet banking and atm cash machines +Partnership working  +
Celebrating the 9th may - National and European values +Opening up the public sector  +
Centralised system of acceptance, registration and investigation of consumer complaints +Citizen involvement  +
Centre Services aux Citoyens +Scarce resources  +
Challenge-Driven Innovation – Societal Challenges as Growth Opportunities +The public sector as partner for a better society - european, national and regional level  +
Change your attitude, everything will change! +Smart public service delivery  +
Change² - Achieving more together +Smart public service delivery  +
Check your local taxes +Public service delivery  +
Children's City - A multifunctional playing ground for children from Oradea and the neighbouring areas +Scarce resources  +
Cisternino 2020 +Citizen involvement  +
Citizen Spot +The public sector as partner for a better society - european, national and regional level  +
Citizen involvement for more effective decisions +Citizen involvement  +
Citizen involvement in Ghent: Ledeberg leeft! +Citizen involvement  +
Citizen services +Opening up the public sector  +
Civic alcohol forum (CAF) +Partnership working  +
Civic rights and integration - understanding citizenship and exercise it fully +Opening up the public sector  +
Civil society involvement in the welcoming and integration of immigrants - The case of Portugal +Opening up the public sector  +
Clean neighbourhoods +Going green  +
Client flow management +Public service delivery  +
Client's needs survey as a way to start a dialogue with citizens +Opening up the public sector  +
Climate for changes +Going green  +
Climate-Proof Water Management: Social Dialogue and Regional Participation +The public sector as partner for a better society - european, national and regional level  +
ClujNetworking4Europe +Collaborative governance  +
Co-creating with Youngsters +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Collaboration in Catalonia in the field of e-government +Partnership working  +
Collaborative budget 2.0 +Opening up the public sector  +
Collaborative governance with eCognocracy - design of public policies in cadrete +Opening up the public sector  +
Collaborative government and disabled citizens +Collaborative governance  +
Cologne participatory budget +Citizen involvement  +
Common identification and registration of Agriculturists and their lots +Scarce resources  +
Common shared system for purchasing telecommunications services to be provided at municipal level +Smart public service delivery  +
Community Social Services Plan for Otrokovicko (KPSS) +Collaborative governance  +
Community alcohol partnership (CAP) +Partnership working  +
Community counsellors +Public service delivery  +
Community planning of social services +Opening up the public sector  +
Community social services for adults with mental health problems +Collaborative governance  +
Compensation for Sickness in Denmark (CSD) +Scarce resources  +
Complaint frot office for service quality +Citizen involvement  +
Complex performance development at the mayor's office of Budapest 13th district +Public service delivery  +
Complex thermo-modernisation of education institutions buildings in radzionków gmina (Municipal commune) +Going green  +
Concept Phone Book (PB) +Scarce resources  +
Conflicts between citizens and government: Towards a pro-aktive, solution-driven approach +Public service delivery  +
Construction of a non-drinking water network in viladecans +Going green  +
Contactpunt Vlaamse Infolijn: integrated public information service for all +Scarce resources  +
Continuous educational track for public administration managers in Junta De Castilla Y León +Smart public service delivery  +
Continuous learning - leadership route +Leadership and change  +
Controlling der Infrastrukturfinanzierung der Schweizerischen Bundesbahnen SBB +Scarce resources  +
Cooperation between the headquarters of the state fire service in Malopolska the fire and rescue corps in Presov and the fire and rescue corps in Zilina +Partnership working  +
Cooperation of craftsmen and merchants in assessment and collection of taxes +Citizen involvement  +
Coordination Commission on Integrated Water Policy (CIW): pivot of the integrated water management in Flanders. +Collaborative governance  +
Corporate flag state governance +Opening up the public sector  +
Court Audio Record Labelling System TIX +New solutions to complex challenges - european or national level  +
Creating housing together +Opening up the public sector  +
Creating value through shared services +Smart public service delivery  +
Creation of new social infrastructure and Up-to-Date service system of slavutych under conditions of early shutdown of chernobyl NPP +Smart public service delivery  +
Crime Reduction Toolkit +New solutions to complex challenges - european or national level  +
Criminal record service improvement +Public service delivery  +
Cross-border cooperation through the Pyrenees +Partnership working  +
Cultural and organisational change in the mainstream of a meta-ethics approach +Leadership and change  +
Cultural heritage and museums - Moving towards gender perspective +Opening up the public sector  +
Culture and sports path kulps! +Partnership working  +
Cyprus eProcurement total solution +Smart public service delivery  +
Cyprus price level monitoring project (PLMP) +Public service delivery  +
D
DISCIMUS +Weathering the storm. creative solutions in a time of crisis - regional level  +
DOCAP 2020 - Dortmund climate action programme 2020 +Opening up the public sector  +
Das Betriebsbuch-Qualitätsmanagement mit "Bordmitteln" +Scarce resources  +
Das Heerespersonalamt (HPA) als Kompetenzzentrum des operativen Personalmanagements des Bundesheeres +Scarce resources  +
Das Iserlohner Modell für Offene Ganztagsgrundschulen +Demographic change  +
Das Salmshäuser Modell - Ein innovatives Ausbau- und Finanzierungskonzept für preisgünstigere Strassen +Scarce resources  +
Deaf Help +New solutions to complex challenges - regional level  +
Delivering better services for citizens through improved efficiency and collaboration +Smart public service delivery  +
Delivery of 112 rescue service by provincial headquaters of state fire service in poznan +Public service delivery  +
Delta business centre +Smart public service delivery  +
Dematerialisation of documents +Public service delivery  +
Demografischer Wandel als Herausforderung der Stadt Kassel +Demographic change  +
Demographieforum Oberberg +Demographic change  +
Demographiesensible Personalpolitik über Diversity Management +Demographic change  +
Demographischer Wandel als Managementaufgabe auf Kreisebene +Demographic change  +
Den demographischen Wandel steuern +Demographic change  +
Design, development, implementation and management of the budget, financial and accounting information system of the french state +Public service delivery  +
Destination Barcelona +New solutions to complex challenges - supra-local and local level  +
Develop rural area in alba county - New steps towards good practices and sustainability +Smart public service delivery  +
Developing quality culture via self-evaluation and public accountability +Public service delivery  +
Development and implementation of electronic sick notes and maternity leave certificates managememt applicatin system +Smart public service delivery  +
Development and operation of international airports at Larnaka and Pafos +Partnership working  +
Development and use of a new management system for the execution of major construction projects +Smart public service delivery  +
Development of Lifelong Learning Opportunities in Rural Areas +The public sector as partner for a better society - european, national and regional level  +
Development of Wellbeing and Civil Safety in Municipalities +Weathering the storm. creative solutions in a time of crisis - regional level  +
Die Bleistiftspitzer von GESTERN spitzen am eBusiness (uBusiness) von MORGEN +Scarce resources  +
Die Nürtinger Formel - Good Governance in Nürtingen +Collaborative governance  +
Die Schuldenbremse +Scarce resources  +
Die neue Dortmunder Planungskultur: Stadtentwicklung, Beteiligung, strategische Planung +Collaborative governance  +
Die österreichische e-card als Bürgerkarte +Scarce resources  +
Dienstvereinbarung zur Vereinbarkeit von Familie und Beruf, zur Qualifizierung und zur Personalentwicklung +Demographic change  +
Difain csa - Initial decrease of the current phenomena encountered in supervising children left home alone +Smart public service delivery  +
Digit 2.0 smart edition +Smart public service delivery  +
Digit Tribunale di Cremona +Scarce resources  +
Digital Justice +New solutions to complex challenges - european or national level  +
Digital Pathology +The public sector as partner for a better society - supra-local and local level  +
Digital Social House Harelbeke +Collaborative governance  +
Digital services zone on cultural heritage +Smart public service delivery  +
Digital week in Ghent +Partnership working  +
Digitale regio kortrijk +Opening up the public sector  +
Diyarbakir call centre pilot project +Opening up the public sector  +
Doganyurt District Rural and Urban Development Projects +Scarce resources  +
Domain-Transcending Standardisation with Standard Business Reporting (SBR) +The public sector as partner for a better society - european, national and regional level  +
Doppelzentrum Wiesloch-Walldorf "gemeinsam gut" +Collaborative governance  +
Dream School +Scarce resources  +
Dual delivery of the state of Vorarlberg and the communities of Vorarlberg +Public service delivery  +
Dyke House School - a school in the heart of its community +Collaborative governance  +
Dyonipos (Dynamic ontology based integrated process optimisation) +Public service delivery  +
Dèmarche de dèveloppement local par les tic +Partnership working  +
Développement Touristique: Grille d'activités: gérace méthodique, accomplie de produits et services touristique +Scarce resources  +
E
E-Government Program of the Belgian Social Security +Scarce resources  +
E-Rechnung +Scarce resources  +
E-Ticket within the Electronic City Card +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
E-Transformation of Uskudar Municipality (eTUM) +Scarce resources  +
E-VEM – One stop shop system +Scarce resources  +
E-dibam project - A decisive step towards local eGovernment through efficiency and sustainability +Smart public service delivery  +
E-payment of taxes via finanzonline (Pay-Fon) +Partnership working  +
E604 - Electronic request for TVA-identification and the suspension of TVA-identification +Scarce resources  +
ECO2 - Eco-efficient tampere 2020 +Going green  +
ECOGPPxLA - Implementation of ecodesign in green public procurement of urban furniture for local authorities +Going green  +
ECertificates service +Smart public service delivery  +
EDM Environment Austria +Weathering the storm. creative solutions in a time of crisis - european and national level  +
EDischarges +Public service delivery  +
EGTC duero-douro +Opening up the public sector  +
EIncome +Collaborative governance  +
EKool – internet based education information system +Scarce resources  +
ENORM-HESSEN +Scarce resources  +
EPrescribing in Estonia +Opening up the public sector  +
EPrior - The european eProcurement platform +Smart public service delivery  +
ERDF Helpdesk for Catalan business - ACC1Ó support service to comapnies beneficiaries of ERDF funding under the global grant +Smart public service delivery  +
ERDF102 - Energy smart authority +Going green  +
ERP Software solution implementation +Opening up the public sector  +
ES + Vila real +Opening up the public sector  +
ESTAT +Scarce resources  +
ESchule24 +Scarce resources  +
ESignature application +Opening up the public sector  +
EU careers - Enhancing awareness and attractiveness of European public sector career opportunities +Opening up the public sector  +
Early intervention system in opole police +Opening up the public sector  +
Easy-Energy actions and systems for mediterranean local communities +Public service delivery  +
Eco Prefecture +Partnership working  +
Eco campaign +Going green  +
Eco school patrol +Going green  +
Ecodiptera +Partnership working  +
Economic Development Funding Strategy +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Economic support measures for the flemish soil remediation sector +Smart public service delivery  +
Economy based of knowledge +Collaborative governance  +
Education, Internetdatenbank mit Lerninhalt zum Thema Verbraucherbildung +Collaborative governance  +
Educational Campaign on Child's Rights +Collaborative governance  +
Educational and Promotional Campaign: Bielsko-Biała Protects the Climate +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Educational and social services of maresme +Smart public service delivery  +
Effect-oriented steering and good governance - from subsidy recipients to service providers +Opening up the public sector  +
Effective management of Panevezys county police headquarters +Leadership and change  +
Effective rendering of disability establishment +Public service delivery  +
Effectiveness in healthcare - Computer system to manage the surgical process +Smart public service delivery  +
Egebjerg Demokratek +Opening up the public sector  +
Egosta (e-government stakeholder involvement) +Citizen involvement  +
Einführung des Common Assessment Framework (CAF) mit anschliessend erfolgreicher EFQM-Zertifizierung +Scarce resources  +
Einführung einer Kosten- und Leistungsrechnung (KLR) und eines Auftragsmanagementsystems auf Basis von Standardsoftware bei der Bundesanstalt für Wasserbau (BAW) +Scarce resources  +
Einführung eines Vorgangsbearbeitungssystems zur Unterstützung der Laborinformationssysteme in der Kriminalwissenschaft auf einem DOMEA-basierten Dokumentenmanagement (DMS) +Scarce resources  +
Einführung eines integrierten Managementsystems an der Hauptabteilung für die Sicherheit der Kernanlagen (HSK) +Scarce resources  +
Einführung von Wissensmanagement an der Hauptabteilung für die Sicherheit der Kernanlagen (HSK) +Demographic change  +
Elblag system of spatial information (ESSI) +Public service delivery  +
Electronic Document Management System (e-OAS) +Scarce resources  +
Electronic auctioning +Smart public service delivery  +
Electronic employee survey +Leadership and change  +
Electronic public administration +Partnership working  +
Electronic public procurement platform in Albania +Smart public service delivery  +
Electronic public records +Opening up the public sector  +
Electronic services +Public service delivery  +
Elektronische Verpflichtungserklärung im Visaverfahren +Scarce resources  +
Elektronisches Urkundenarchiv, elektronische Urkundenvorlage und Einsicht in die Urkundensammlungen von Grundbuch und Firmenbuch +Scarce resources  +
Empowered IBD-patients needs less care and are doing better. +Collaborative governance  +
Encaissement, par le centre d'encaissement du Trésor public de Lille (CEL), des recettes publiques payées par Titres Interbancaires de Paiement (TIP) ou par chèques +Scarce resources  +
Energy neighbourhoods +Citizen involvement  +
English and French courses for public servants +Public service delivery  +
Enhancing collaboration and participation by adapting and implementing innovative tools in public participation projects of spatial planning in Flanders.) +Collaborative governance  +
Enhancing the effective expenditure of public resources through increased transparency of public procurement and concession granting review procedures +Opening up the public sector  +
Ennis Innovate: Regional Innovation Centre +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Entwicklung der Seniorenarbeit in der Gemeinde Wardenburg +Demographic change  +
Environmental Geographic Information System (GIS) of the Drama Regional Unit – The Application of a Decision Support System & Public Information Tool in the Greek Administration +The public sector as partner for a better society - supra-local and local level  +
Environmental management programme in the vienna city administration +Going green  +
Epractice.eu +Leadership and change  +
Epso development programme +Smart public service delivery  +
Equal opportunity funding policy - expert support for better use of structural funds by Roma in the field of housing +Partnership working  +
Errichtung einer Notpassstelle am Flughafen Graz - Thalerhof +Scarce resources  +
Essener Konsens - offenes Netzwerk für kommunale Mehrzielprojekte +Collaborative governance  +
Establishing a Document Office meeting international standards, reaching in a cost-effective way in the Mayor’s Office of Pesterzsébet Local government +Scarce resources  +
Establishing a decentralised system of managing learning in the Cyprus Civil Service +Collaborative governance  +
Establishing the ´Good State´ in Hungary - Setting up the capital and county government offices and opening the government One-Stop-Shops +Smart public service delivery  +
Ethics in public services +Public service delivery  +
Eureforme - bottom - up leadership for reform and change management in the European commission over the last ten years +Leadership and change  +
Europe social lab - equal opportunities +Opening up the public sector  +
European Business Test Panel (EBTP) +Collaborative governance  +
European chemical regions network +Partnership working  +
European commission job screening +Smart public service delivery  +
European gen - Development of a normalised BPM expendient manager to adapt procedures to services directive in energy sector +Smart public service delivery  +
European networking of city twins Frankfurt (oder) and slubice +Partnership working  +
European subject +Opening up the public sector  +
Eurotowns network, the medium sized cities network +Partnership working  +
Evaluation of the county strategy concerning the speeding-up of the development of community public utility services +Public service delivery  +
Every Child Safe Forever (ECSF project) – The Development of Relentless Family Case Management and the End of Parole and Other Court Orders +The public sector as partner for a better society - supra-local and local level  +
Exclusive office +Smart public service delivery  +
Experimenteller Wohnungsbau - Modellvorhaben "Wohnen in allen Lebensphasen" +Demographic change  +
F
FLORIS programme: FLexible Organisation and Information System +Scarce resources  +
Facility management +Public service delivery  +
Facing the people - adaptation of administrative processes, depending on the expectations of society +Public service delivery  +
Fair play project - 1st business year +Smart public service delivery  +
Family matters +Opening up the public sector  +
Faster communication +Public service delivery  +
Federal Occupational Health Management +New solutions to complex challenges - european or national level  +
Field lessons +Going green  +
FinanzOnline 2007, die E-Government Plattform der Finanzverwaltung für Bürger und Unternehmen +Scarce resources  +
Finland's first renewable energy public swimming complex +Going green  +
Firesafe use of buildings +Collaborative governance  +
First cross-border urban ecology agency of the european union +Going green  +
Flexibilisierungsklausel +Scarce resources  +
Flood-control reservoir of Kebele - Sustainable use of natural resources and environment protection in harmonization with high water prevention, protection and flood control. +Collaborative governance  +
Flytta till Dalarna (Move to Dalarna) +Partnership working  +
For Salaj - post-accesion project related meetings/presentations +Collaborative governance  +
Fostering structured civil dialogue in Croatia +Opening up the public sector  +
FremKom – Future Competencies in Northern Jutland +The public sector as partner for a better society - cross-cutting  +
Fremfærd +The public sector as partner for a better society - supra-local and local level  +
Friendship bridges 2008 +Partnership working  +
From (RE) - organisation to the virtual secretariat +Leadership and change  +
From Settlement to Employment +The public sector as partner for a better society - cross-cutting  +
From a larboratory providing analytical services to a scientific centre supporting policies and responsive to society needs +Public service delivery  +
From bureaucracy to service provider +Leadership and change  +
From eGovernment to eGovernance in the Metropolitan Area of Bari +New solutions to complex challenges - supra-local and local level  +
From geodata to geodata services - New management tools for a cantonal government +Smart public service delivery  +
From planning to accountability - The Integrated circular system of the Territorial Governance +Scarce resources  +
Front desk +Public service delivery  +
Fundaciòn comunidad valenciana regiòn European +Partnership working  +
Future managing classes +Citizen involvement  +
Führen mit Zielen +Collaborative governance  +
G
GL2011 +Smart public service delivery  +
GOTA2020 +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Galati local public administration +Public service delivery  +
Garda (Ireland's police service) youth crime, individual case management +Opening up the public sector  +
Gardens of Cascais +New solutions to complex challenges - supra-local and local level  +
Gdynia Civic Sector +Citizen involvement  +
GeGIS (generic GIS) - Open Source GIS environment for the Flemish government +Scarce resources  +
Gemeinsam Handeln - Bürgernähe +Collaborative governance  +
Gender mainstreaming happens in a town +Leadership and change  +
Gender mainstreaming in the Vienna city administration +Public service delivery  +
Gent 2020 +Leadership and change  +
Geo.admin.ch - The geoportal of the swiss confederation +Opening up the public sector  +
GeoCivit@s +Citizen involvement  +
GeoPortal.rlp +Citizen involvement  +
Gestion des autorisations de pratiquer en ligne +Scarce resources  +
Get informed, be aware and protect +Going green  +
Get moving towards employment +Smart public service delivery  +
Gewerbe-online - An online Platform for all business license matters +Smart public service delivery  +
Global Find +The public sector as partner for a better society - european, national and regional level  +
Global model of immigration and health - Building bridges to overcome barriers +Opening up the public sector  +
Good governance office / centro de buenas prácticas en la administración pública +Opening up the public sector  +
Governance plan of Cantabria 2008-2011 +Citizen involvement  +
Grant fund for Ostròw Wielkopolski +Partnership working  +
Greater Manchester Fire and Rescue Service “Changing Working Patterns” +Scarce resources  +
Green Deal Approach in the Netherlands +The public sector as partner for a better society - european, national and regional level  +
Green Jobs Programme +The public sector as partner for a better society - european, national and regional level  +
Green customs +Going green  +
GreenEvo: Green Technology Accelerator +Weathering the storm. creative solutions in a time of crisis - european and national level  +
Growth-oriented economy development programme of békés county (NGP) +Smart public service delivery  +
Gründung der österreichischen Agentur für europäische Integration und wirtschaftliche Entwicklung (AEI) und Ausbau der Agentur zur bundesweiten Plattform für die Abwicklung internationaler Förderprojekte +Collaborative governance  +
Guichet.lu +Public service delivery  +
H
HINTERLAND +Demographic change  +
HLS - Hospital Logistics System +Collaborative governance  +
HSD Campus and HSD Development Fund +The public sector as partner for a better society - supra-local and local level  +
Haus des lebenslangen lernens, campus dreieich (House of lifelong learning) +Partnership working  +
Haushaltssanierungsprozess 2003-2007 +Scarce resources  +
Heerenveen model +Scarce resources  +
Heroes and stories from salaj +Opening up the public sector  +
High technology at low cost in the management of cap subsidies in catalonia +Smart public service delivery  +
Home Debt Intermediation Service +The public sector as partner for a better society - supra-local and local level  +
Home Refurbishment Programme +New solutions to complex challenges - supra-local and local level  +
Home care social services for the elderly +Demographic change  +
Home caretakers network for elderly persons +Public service delivery  +
Hospital logistics system (HLS) - Imporvement of processes and layouts +Public service delivery  +
How did the public administration of popesti succeed in delivering services to citizens in this period? +Smart public service delivery  +
Human Resource Management as a leading programme to obtain better performance from employees in order to achieve organisation goals in a more cost-effective way +Scarce resources  +
Human resource management – way to total quality +Scarce resources  +
I
I reggiani per esempio / people from reggio emilia, for example +Opening up the public sector  +
ICT Shared Services Client Dashboard +Collaborative governance  +
ICT-Contract 2003 +Collaborative governance  +
ID-card-based electronic ticketing system in public transport "ID ticket" (electronic payment collection and ticket validation) +Scarce resources  +
IDEE 2015 - Strategischer Entwicklungsplan der Stadt Bozen +Scarce resources  +
IEC-SME +Leadership and change  +
ILUPub - Public lighting energy efficiency +Going green  +
INTAV-INTECO accessibility validator +Public service delivery  +
INTECO web messenger +Citizen involvement  +
IP-Centrex telephone solution +Smart public service delivery  +
IPEMA® - Integrated personnel management system for the entire state administration of rhineland-palatinate +Smart public service delivery  +
IPP - It supported decision-making procedure project +Opening up the public sector  +
ISAC, an intelligent online information and referral service +Opening up the public sector  +
ISAC-TERRASSE: A solution for local entities in Europe +Public service delivery  +
ISSEO +Going green  +
ITIC - IT Infrastructure consolidation +Smart public service delivery  +
Iasi municipal district centres project +Opening up the public sector  +
Iceberg model for enforcement of environmental legislation - Drinking water case study +Going green  +
Il Trovatore +Public service delivery  +
Illingen2030 - Projekt Zukunft +Demographic change  +
Im Alter zu Hause leben - im Rhein-Hunsrück-Kreis +Demographic change  +
Implementation of a prototypical electronic file on the basis of a service oriented architecture (SOA) +Public service delivery  +
Implementation of improvments facilitating customer service in the passport department +Public service delivery  +
Improved Customer-Oriented Policing in an Age of Austerity +The public sector as partner for a better society - supra-local and local level  +
Improvement of of alytus college through modernisation and improvement of studies infrastructure +Citizen involvement  +
Improvements of governance +Opening up the public sector  +
Improvements of the income-tax return system +Scarce resources  +
Improving Administrative Quality: Merging of the Districts of Judenburg and Knittelfeld +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Improving Police Visibility and Effectiveness via Mobile Data +Scarce resources  +
Improving communication with citizens through CAF-BASED SELF-ASSESSMENTS (LCD) +Public service delivery  +
Improving migrant access to health care services +Public service delivery  +
Improving performance of civil servants +Leadership and change  +
Improving quality in the Bulgarian public administration +Public service delivery  +
InAxis +Collaborative governance  +
Income support for workers of companies in difficulty +Smart public service delivery  +
Increase of investment attractiveness +Partnership working  +
Increase of the allocation for the action 4.4 of the polish operational programme innovative economy as a ministry of economy' response to negative trends in the economy in the period 2008-2009 +Smart public service delivery  +
Increasing the concerned parties satisfaction from tax services by establishing strategic partnership +Public service delivery  +
Individual auction of applications for support (Dutch WMO) +Public service delivery  +
Individual auction of mobility - Disability aids and household support +Smart public service delivery  +
Information and communication technology projects +Opening up the public sector  +
Information campaign of the civil servants on Romania´s accession to the EU, 2006 +Public service delivery  +
Informationssystem der öffentlichen Aufträge und Arbeiten der Autonomen Provinz Bozen +Scarce resources  +
Innovation in acquisition, development and distribution of digital learning resources +Smart public service delivery  +
Innovation management office - im office +Leadership and change  +
Innovationsbörse - innovative Strategien & umfassendes Service für die Kärntner Gemeinden +Collaborative governance  +
Innovation’s and changing process in the potential of tax offices thanks to the activity of Benchmarking – Benchlearning Group CAF +Scarce resources  +
Inovant +Partnership working  +
Inspired by bussiness +Leadership and change  +
Integrated System of Exchanging Municipal Flats in Gdańsk +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Integrated care for geriatric patients +Smart public service delivery  +
Integrated evaluation function +Public service delivery  +
Integrated online portal for SMEs +Public service delivery  +
Integrated parthways to aktive social and economic Inclusion: Aktion plan social city Dortmund +Partnership working  +
Integrated performance and quality management system +Public service delivery  +
Integrated sustainability management Ludwigsburg +Opening up the public sector  +
Integrated waste management system in cluj county +Going green  +
Integration of the official Romanian statistics into the European Statistical System +Scarce resources  +
Integriertes Performance Management im Bundesministerium für Finanzen +Scarce resources  +
Integriertes und marktorientiertes Immobilien- und Facility Management für die Landeshauptstadt Dresden (LHD) +Scarce resources  +
InterMediation Platform: Data Query and Verification Services and SCSPv3 Portfolio +Weathering the storm. creative solutions in a time of crisis - european and national level  +
Interactive statistical pocketbook 2008 +Public service delivery  +
Intercomunic@ +Opening up the public sector  +
Introduction of Strategic Planning System in Latvia: the State Chancellery's case. From medium term priorities to overall and individual performance measurement. +Scarce resources  +
Introduction of a centralised automated information system for an eDocument flow in the ministry of interior +Smart public service delivery  +
Introduction of new forms for providing administrative services to citizens and business +Public service delivery  +
Iperbole Wireless www.comune.bologna.it/wireless +Scarce resources  +
Issuing certificates. Quality of service improvement +Public service delivery  +
IssySpots +Smart public service delivery  +
It's all about kids - PPP for a school campus +Opening up the public sector  +
J
Joint commission of territorial and economic self-government +Citizen involvement  +
Judicial telematic notification programme +Partnership working  +
Jugend-OK +Collaborative governance  +
Jugendfachstelle Lyss und Umgebung, kurz JFS +Collaborative governance  +
Junior personnel promotion in BMSA +Leadership and change  +
Justice 3.0 / eJustice +The public sector as partner for a better society - european, national and regional level  +
K
KEP - Knowledge-based economy project +Smart public service delivery  +
KFZ - online (online vehicle registration) +Partnership working  +
KUSS: Kassenuniversalschnittstelle mit service-orientierter Architektur (SOA) +Scarce resources  +
Kafka.be +Collaborative governance  +
Kantonaler Datenmarkt +Scarce resources  +
Kaufbeuren - aktiv +Citizen involvement  +
KiBiZ.WEB +Public service delivery  +
Kinder entdecken die Welt der Schrift und Zeichen (KeSZ) +Collaborative governance  +
Kinder in die Mitte - Miteinander der Generationen (KiM) +Demographic change  +
Klima: Aktive mobil +Partnership working  +
Klima:aktiv - Going Green: Buildings, mobility, energy efficiency, renewable energies! +Going green  +
Knowledge management experience and communities of practice network +Leadership and change  +
Kollaborations-Plattform für die Gebietskörperschaften Neu Wulmstorf - Landkreis Harburg - Seevetal +Collaborative governance  +
Kommunale Seniorenarbeit +Collaborative governance  +
Kooperation zwischen der Stadt Köln, der Bundesstadt Bonn und der Stadt Leverkusen auf dem Gebiet von Call-Center-Leistungen +Scarce resources  +
Kooperatives System der österreichischen Erwachsenenbildung zur Professionalisierung und Qualitätsentwicklung am Bundesinstitut für Erwachsenenbildung - bifeb +Collaborative governance  +
Kulturverket: “Kids tell pros what to do” +Collaborative governance  +
Kümmern statt Kummer - Alter hat Zukunft +Demographic change  +
L
LGBT-Friendly Ljubljana +The public sector as partner for a better society - supra-local and local level  +
LILA - Change management: New leadership principles and implementation approaches +Leadership and change  +
LOTS +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
La politique de diversité et non-discrimination et les actions qui en découlent. +Demographic change  +
Laboratories and workshops of the department of mechanical engineering and materials science and engineering of the cyprus university of technology +Going green  +
Language and mathematics in motion +Opening up the public sector  +
Lappeenranta contract +Leadership and change  +
Latvia’s e-index +The public sector as partner for a better society - european, national and regional level  +
Learning with pleasure in the castle of knowledge +Public service delivery  +
Lebensland Kärnten +Going green  +
Library 10 & meeting point +Public service delivery  +
Librodigital +Weathering the storm. creative solutions in a time of crisis - european and national level  +
Licences for making alterations to public areas and enforcing compliance with rules, ICT & processes. +Scarce resources  +
Life lessons +Smart public service delivery  +
Life-cycle cost model 'New construction of St. Poelten university of applied sciences' +Partnership working  +
Linea Amica - Friendly line +Opening up the public sector  +
Lippe 2020 – Gemeinsam in die Zukunft +Demographic change  +
Listening to the patients voice: the new generation of satisfaction surveys towards internal benchmarking and the new system for handling patients complaints. +Collaborative governance  +
Little bird - Introduction of an interactive search-, allocation and administrative procedure for child care services +Opening up the public sector  +
Living with Cancer +Weathering the storm. creative solutions in a time of crisis - regional level  +
Local Human Rights in Utrecht – Empowering a Local Network with Global Value +The public sector as partner for a better society - supra-local and local level  +
Local Telecare Service of the Barcelona Provincial Council and the Municipalities of the Barcelona Province +Weathering the storm. creative solutions in a time of crisis - supra-local and local level  +
Local accountability for kyoto goals +Going green  +
Local action plan for simplification of the administration of companies +Public service delivery  +
Local government network for international cooperation +Partnership working  +
Lokaler Aktionsplan für Beschäftigung und Bildung +Collaborative governance  +