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Training programmes in the Bulgarian public administration in the context of competencies framework 2006-2008

From EPSA - European Public Sector Award

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More than three years have passed since the establishment of the Ministry of State Administration and Administrative Reform (MSAAR). The Bulgarian society has never before discussed to such an extent the problems of the administration and the reforms pursued in it. This trend will be further enhanced, in line with the growing expectations of the Bulgarian citizens, the business, and our European partners towards a more effective and transparent service delivery by the state institutions. Two of the main priorities of the MSAAR are: modernisation and organisational development of the state administration; and training and development of human resources.

Thus, MSAAR began activities to improve the system of developing professional skills and qualifications of employees in the administration. The adopted strategy for human resources management in the state administration for the period 2006-2013 and the Action Plan for the period 2006-2009 have been developed in compliance with the objective to build an effective, competent, responsible and motivated state administration. The strategy has been developed by a broad working group, involving, inter alia, representatives from all levels of the state administration, trade unions etc. Good practices from the private sector have also been drawn upon.

With regard to the abovementioned priorities, a strategy for training the state administration employees and its implementation plan has been elaborated. The main issues in the strategy are: stronger commitment of the employees and assumption of personal responsibility for their own future professional development through training; and aligning training with the strategic aims for modernisation of the administration. The training focuses on their preparedness for joint work with the EU administrations and on adequate capacity building, which is necessary for the implementation. Therefore, a team has elaborated and implemented training programmes on a large scale with the purpose of developing civil servants’ basic and specialised competencies. In particular, the efficiency and service delivery of the state administration shall be enhanced and administrative capacity raised through the development and implementation of a national computer training programme for civil servants of the state administration, national training programmes in foreign languages and specialised management and development training programmes for senior civil servants.

As a result, it is now possible for the civil servants to consider the training as a mandatory element of their professional and career development, and as an important means towards achieving and applying higher standards in the realisation of the administrative activity, as well as an increased involvement, motivation and ambition for their potential development. In sum, the training serves as an important instrument for increasing the work effectiveness through the transfer of the gained knowledge and skills. This leads to improvement of the individual working performance and higher contentment of our clients.

Award info
Award category: leadership and change
Award type: submission
Award year: 2009
Project type
Sector: Public administration, modernisation, institutional affairs, reform
Type of activity: e-government
Keywords: Training programmes, civil servants, capacity building
Short English description: The training focuses on their preparedness for joint work with the EU administrations and on adequate capacity building, which is necessary for the implementation
Further information
Organisation: Ministry of State Administration and Administrative Reform
Other applicants:
Homepage: http://www.mdaar.government.bg
Level of government: national level
Size of organisation: >100
Number of people involved:
Country: Bulgaria
EU membership: EU member
Language code: en
Start date:
End date:


Training programmes in the Bulgarian public administration in the context of competencies framework 2006-2008 (42.6964546° N, 23.3268248° E)
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