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A Root and Branch Reformation of a Organisation´s Business Model
Award category New solutions to complex challenges - regional level +
Award type Nominee +
Award year 2017  +
Coordinates 35° 20' 17", 25° 8' 9"Latitude: 35.3380412
Longitude: 25.1359551
  +
Country Greece +
EU membership EU member  +
Homepage http://gdme.crete.gov.gr  +
Keywords Digital transformation  + , Business Process Reengineering  + , Efficiency  + , Innovative Services  + , Intelligent Systems  + , Transparency  + , Collaboration  + , Customer-centered approach  +
Level of government Regional level +
Number of people >15  +
Organisation Region of Crete +
Organisation size >100  +
Sector Public administration, modernisation, institutional affairs, reform  +
Short english description The Region of Crete, in a challenging ende
The Region of Crete, in a challenging endeavour to reform the services provided by the Directorate of Transport and Communications (DTC), developed a Strategic Plan that outlines the main steps towards the utilisation of an organisational change management process. This comprehensive approach has been steered by a set of solid work ethics: Quality of Service, Transparency and Efficiency. Key enablers of this project, such as regional leadership, civil servants, strategic partners and citizens, were effectively empowered. Through their involvement, a value-added cooperation paradigm was formed.
lue-added cooperation paradigm was formed.  +
Categories Projects
Language code
"Language code" is a predefined property that represents a BCP47 formatted language code and is provided by Semantic MediaWiki.
en  +
Modification date
"Modification date" is a predefined property that corresponds to the date of the last modification of a subject and is provided by Semantic MediaWiki.
10:10:13, 12 July 2018  +
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