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Service centre for child and family

From EPSA - European Public Sector Award

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The ‘Service Centre for Child and Family’ is involved in the areas of intervention that aim to improve the quality of life for children and their families by providing access to social services, supported education, information, counselling services at the centre and by capitalising the existing resources at community level. Interventions by the ‘Service Centre for Child and Family’ are structured in the following areas: interventions relating to the environment and family climate, direct interventions in activities that target the development of child personality, personal and social skills and the support of children in school activities and community interventions relating to the environment. Operating the service guarantees an increase in the chances of social integration, reducing the risk of marginalisation and social situations that may endanger the physical and mental integrity of the child. Target groups are children aged between 4 and14 from families who are faced with problems caused by insufficient income, single parent situations, low educational levels, alcoholism, tense conjugal relations etc.

The project intends to solve the macro-social problem of lack of social services at primary level and the target groups respond to the following needs: education and information, counselling and social support, material and financial development of the individual potential of each customer group and family. The ultimate beneficiaries of the project are children aged between 4 and14 from families in Colonesti and Odobesti who are in a difficult situation. The community is a long-term beneficiary of this project, which targets:

  • The creation of ‘The Service Centre for Child and Family’;
  • Providing primary social services for a total of 35 children and 22 families.
  • Strengthening the capacity of local authorities to provide quality social services according to community needs.
  • Development of local initiative groups composed of community leaders.

As a result, 35 children have suitable conditions and support for homework preparation and benefit from counselling activities, leisure and socialisation, non-formal education, improving their school performance and opportunities for social integration and lowering the risk of abandonment and social marginalisation at school.

The main activities of the project were pre-opening service activities (establishing the project team, arranging and equipping spaces, design methodologies and working procedures, selection of beneficiaries, etc.), conducting activities in the service centre (psycho-social assessment of beneficiaries, contracts between families, children and service centre, implementation of intervention plans, counselling and support for the parents, preparing materials, training community leaders) and the implementation of the media project. The project results were presented to communities in a closing seminar that highlighted the way in which the community resources were identified and used - the actual results.

Award info
Award category: public service delivery
Award type: submission
Award year: 2009
Project type
Sector: Public administration, modernisation, institutional affairs, reform
Type of activity: new services or new technologies
Keywords: Child protection, primary social services, education, counselling
Short English description: The project intends to solve the macro-social problem of lack of social services at primary level and the target groups respond to the following needs: education and information, counselling and social support, material and financial development of the individual potential of each customer group and family
Further information
Organisation: Bacau County Council
Other applicants:
Homepage:
Level of government: local level
Size of organisation: 50-100
Number of people involved:
Country: Romania
EU membership: EU member
Language code: en
Start date:
End date:


Service centre for child and family (46.571289, 26.925171)
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