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Reference centre on accessibility and web standards

From EPSA - European Public Sector Award

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The National Institute of Communication Technologies, S.A. (in Spanish, Instituto Nacional de Tecnologías de la Comunicación - INTECO) established the Reference Centre on Accessibility and Web Standards in 2006 to support the Spanish Public Administration on inclusive technologies for the internet. The Reference Centre on Accessibility and Web Standards offers the following public services:

  • A Public Administration Web Accessibility Monitor Centre which

analyses the evolution of the accessibility and usage of web standards in the Public Administration;

  • Training actions through classrooms and online training for technicians

or managers depending on their functions, jobs, roles and skills;

  • Assistance to Public Administration as a third party, to help the

organisations obtain an official certificate of accessibility for their websites, in order to confirm that they meet the legal requirements in the areas of Web e-Inclusion;

  • Research, Development & Innovation Area: the objective of the area

of R&D&I is to research and develop different accessible prototypes, technologies and initiatives for improving the e-Inclusion ratio and their opportunities. Among its strategic highlights.

The center performs exhaustive audits of accessibility and use of standards in Public Administration websites in order to detect mistakes, which mean ‘barriers’, to disabled people in their access to Government e-services. It provides support to those websites by consultancy actions through an Accessibility Web Service Desk in order to fix the various mistakes identified during the audits. It also designs innovative tools that could help the different communities improve the management, as well as various processes for continuous web accessibility success.

The Reference Centre works with the Spanish government websites and with businesses in the field of accessibility to facilitate the use of standards for their websites using the current standards at national and international levels. The aim of this is to enable them to provide access for all users by exploring new ways to improve citizen participation and the establishment of a more interactive relationship between citizens and their political representatives via government websites.

Award info
Award category: citizen involvement
Award type: submission
Award year: 2009
Project type
Sector: Information society, technology, media and audiovisual
Type of activity: new services or new technologies
Keywords: e-Accessibility, audits, web standards, training
Short English description: The aim of this is to enable them to provide access for all users by exploring new ways to improve citizen participation and the establishment of a more interactive relationship between citizens and their political representatives via government websites
Further information
Organisation: INTECO - Spanish National Institute of Communication Technologies
Other applicants:
Homepage:
Level of government: national level
Size of organisation: 50-100
Number of people involved:
Country: Spain
EU membership: EU member
Language code: en
Start date:
End date:


Reference centre on accessibility and web standards (42.5998764° N, 5.571752° W)
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