Information and communication technologies (ICT) are advancing rapidly and are changing society profoundly. The increasing use of ICT in everyday life can genuinely empower citizens to play a full role in society, including those that are at risk of exclusion. But they can also increase the digital divide of some sectors of society, if too complex, expensive or not really responsive to the needs of the citizens. Inclusion in the information society, or e-Inclusion, aims at using ICT to improve social and economic inclusion. e-Inclusion is also concerned with inclusive ICT, i.e. ICT that is accessible, available and affordable for all. Therefore there is a strong need to find new ways to foster the participation of citizens in the cities life and to improve the interaction with their Public Administrations (PA). Innovative approaches to the interaction between Public Administrations and citizens, through a creative use of new technologies, can create value for both the PAs and the citizens. For the citizens it can support their inclusion in the city and community life but it can also improve their level of information and competence on ‘public’ issues, thus supporting the development of a more mature and engaged citizenship. For the PAs it means the possibility to provide online services that better meet the needs and requirements of the citizens.
The Power project aims to create and to evaluate an open source application for e-Democracy empowerment (access, literacy and inclusion), the innovation of the front offices and the services’ supply channels. The project identifies two main objectives:
The semantic web approach has enabled a further improvement and simplification of access and online research of information. However, the diffusion of methodologies and best practices related to the use of ‘Web 2.0’ tools still remains inadequate. Therefore it is necessary to lay the foundation to integrate and share organisational and communication models, as well as platforms and applications, as a result of an increasing convergence of ideas and strategies between the actors involved.
|Award category:||citizen involvement|
|Sector:||Information society, technology, media and audiovisual|
|Type of activity:||new services or new technologies|
|Keywords:||Web 2.0, e-Inclusion, ICT, information society, digital divide|
|Short English description:||The Power project aims to create and to evaluate an open source application for e-Democracy empowerment (access, literacy and inclusion), the innovation of the front offices and the services’ supply channels|
|Organisation:||City of Bologna|
|Level of government:||regional level|
|Size of organisation:||>100|
|Number of people involved:|
|EU membership:||EU member|