The current economic crisis is the most rapid change ever experienced in the societal and economic system, which demands a new understanding of change management in administration.
In the ‘Versicherungsanstalt Eisenbahn und Bergbau’ (Railway and Mining Insurance, henceforth VAEB), a new model of change management has been developed, in order to enhance the viability and sustainability of the VAEB. The primary goal was to find a common understanding of the necessity of change. Thus, the ‘figure of eight’ (∞) as a symbol of change management has been adapted and called ‘The LILA Management Principle’ (LILA= Lernen in der Liegenden Acht), in the sense of lifelong learning and change, with the ‘spiral development’ in the sense of ‘bringing life and viability into change management’. Furthermore, by using this figure of eight symbol a concept of change management could be developed with four easy-to-remember dimensions covering the whole complexity of change.
The new VAEB change management principle consists of four dimensions:
of responsibilities, a new form of cooperation and hence, a higher social capital. Thus, new minimum principles of membership were developed in a bottom-up process;
By implementing the new change management process it was possible to develop a common understanding of change, to discuss change from a totally new perspective and to enter into a dialogue about the content and the process of change.
Consequently, in order to strengthen the first ‘cells of development’, higher budgets are needed to fund development for the new ‘Maverick Team’, and a roll-out plan for the first ‘health-care-cells’ needs to be developed. Additionally, leaders are trained in the new values and principles of leadership and management. However, the key to the success of the LILA principle is the continuous repetition of the whole process: Q1-Mind, Q2-Heart, Q3-Activities, Q4-Patterns.
|Award category:||leadership and change|
|Sector:||Public health and social welfare/affairs|
|Type of activity:|
|Keywords:||Leadership, good governance, sustainability, learning organisation, cybernetics|
|Short English description:||Thus, the ‘figure of eight’ (∞) as a symbol of change management has been adapted and called ‘The LILA Management Principle’ (LILA= Lernen in der Liegenden Acht), in the sense of lifelong learning and change, with the ‘spiral development’ in the sense of ‘bringing life and viability into change management|
|Organisation:||Versicherungsanstalt Österreichischer Eisenbahnen und Bergbau (VAEB)|
|Level of government:||national level|
|Size of organisation:||>100|
|Number of people involved:|
|EU membership:||EU member|