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Kaufbeuren - aktiv

From EPSA - European Public Sector Award

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Diploma winner

Kaufbeuren-aktiv is a coordinating body in the administration, calling on citizens for volunteering and networking, urban management, developing and realising new concepts and ideas, several cross-sectional tasks, as well as professional handling of programmes and concepts.

Kaufbeuren-aktiv is part of the senior staff and coordination body located in the bureau for citizens’ service. Due to the size of the municipality, the coordination site covers several aspects of operation, performs cross-sectional tasks and attempts to link several players to the various respective existing networks. Despite the orientation of the self-contained administration, it also includes educational, youth and family, as well as engagement policy.

The objective to involve citizens via Kaufbeuren-aktiv is to change the citizen’s attitude towards active participation by providing positive incentives. Citizens are changing roles from being solely administered, to being active and treating the challenges of society as something to be dealt with for the good of all inhabitants. Kaufbeuren aktiv is the citizens’ point of contact for their project ideas, and also where they receive professional support for their implementation. Here they can address the city administration directly without following rules and regulations. Furthermore, citizens can actively contribute to networks and other forms of cooperation. A website constantly informs the citizens about areas for participation, sponsorship, networks and new areas of operations. Longestablished networks allow citizens to connect to cooperation partners, thus enabling synergies to be used. The citizen can ‘dock’ on existing networks (e.g. job godfathers) or become an active member of networks (e.g. member of an accompanying council). Citizens are directly involved in the developmental process of the municipality. By gathering ideas from citizens and in order realise good governance, Kaufbeuren-aktiv develops an over-arching strategic plan for the whole municipality, as well as a concept for the various areas of activity. It provides guidance and support for project processes and programmes, as well as coordinating and moderating projects and networks. Kaufbeuren-aktiv offers support for smaller project bodies in writing applications for funds and the acquisition of resources and potentials.

Visible results of projects that were mutually implemented by citizens provide additional value for the society and raise their creative potential (e.g. creation of a nature trail, designing and raising a monument, restoration of a railway underpass). Finally, each idea has a multipliereffect since it is discussed and presented in public. Meanwhile, more than 110 citizen projects have been realised and managed by the Kaufbeuren-aktiv, totalling an amount of €2.8 million.

Award info
Award category: citizen involvement
Award type: diploma
Award year: 2009
Project type
Sector: Education (higher and lower), training and learning
Type of activity:
Keywords: Social engagement, social capital, volunteering, good governance
Short English description: Visible results of projects that were mutually implemented by citizens provide additional value for the society and raise their creative potential (e.g. creation of a nature trail, designing and raising a monument, restoration of a railway underpass)
Further information
Organisation: Stadtverwaltung Kaufbeuren
Other applicants:
Homepage: http://www.kaufbeuren-aktiv.de
Level of government: local level
Size of organisation: 25-50
Number of people involved:
Country: Germany
EU membership: EU member
Language code: en
Start date:
End date:


Kaufbeuren - aktiv (47.87996° N, 10.623° E)
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