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Innovation management office - im office

From EPSA - European Public Sector Award

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In January 2009, the Innovation Management Office (IM Office) was launched by the Directorate-General for Innovation and Technological Support (DG Itec) of the European Parliament, in order to set up and manage the IT innovation process. Its main mission is to contribute to the efficient functioning of the European Parliament through the introduction of high-performance IT tools, services and processes aiming to achieve competitive advantages for the institution, maintain its political position and capacity in the EU’s legislative triangle and to reinforce its democratic legitimacy vis-à-vis the European citizens.

The structure of the IM Office is closely aligned with its following five key activities: 1) Participation in the definition of the European Parliament’s IT strategy, to maximise business value from IT investments and to support the institution’s work through high performance, innovative, consolidated, secure and reliable information systems.

Therefore, issues and challenges are strategically identified and collected from the Directorate for Information Technologies (DIT) Units and DIT clients in order to propose adjustments and improvements aligned with the European Parliament’s key business domains and its strategic business objectives. 2) Development and management of an IT-enabled innovation process, to implement best-of-breed IT tools and services to support the institution’s work and help to reach its objectives. Thus, IM Office encourages and supports the generation and capture of new ideas, as well as contributing towards testing and validating them as strong proposals for innovative projects and initiatives. The support includes setting up and maintaining an idea management system, supporting the definition of business cases for innovative initiatives, and developing interface prototypes of future IT systems and applications. Furthermore, IM Office provides support for planning, testing and rolling out innovative projects or for making existing activities more innovative, with a view to maximising the delivery of benefits for the institution and its customers. Additionally, it is in charge of monitoring the innovation process, and of communicating on the innovation process and on innovative initiatives. 3) Management of the European Parliament’s portfolio of IT activities, projects and programmes, aligned with the institution’s business and IT strategies and aimed at helping to reach their stated objectives in a cost-efficient way. 4) Contribution to the continuous quality improvement of DIT processes and services, with a view to better serve DIT clients and support the institution’s work (coordination, governance, service delivery, etc.). 5) Participation in the definition and implementation of DIT communication activities and reviewing and assessing the DIT communication activities in its five key areas of responsibility (IT strategy, innovation, portfolio management, IT management processes, etc.). This is done by devising and implementing appropriate promotion and communication strategies and plans in its areas of responsibility, using all relevant multimedia communication channels.

Award info
Award category: leadership and change
Award type: submission
Award year: 2009
Project type
Sector: Public administration, modernisation, institutional affairs, reform
Type of activity: strategic management and planning tools
Keywords: IT, innovation management, working process improvement, participation, collaboration, knowledge management, cost efficiency, management strategy, leadership performance, change management
Short English description: Its main mission is to contribute to the efficient functioning of the European Parliament through the introduction of high-performance IT tools, services and processes aiming to achieve competitive advantages for the institution, maintain its political position and capacity in the EU’s legislative triangle and to reinforce its democratic legitimacy vis-à-vis the European citizens
Further information
Organisation: European Parliament, DG ITEC
Other applicants:
Homepage:
Level of government:
Size of organisation: >100
Number of people involved:
Country: Pan-European
EU membership:
Language code: en
Start date:
End date:


Innovation management office - im office (49.6252961° N, 6.1402443° E)
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